Online course

The new, simplified administration of RGI Toronto

Space is limited - register today!

October 5, 2021 -  December 7, 2021


Learn how to administer rent-geared-to-income (RGI) under the 
Housing Services Act, 2011 (HSA)and how to apply the City of Toronto's local rules. 

Regulatory amendments under the HSA, aimed at simplifying RGI administration, came into effect in the City of Toronto on July 1, 2021. The City of Toronto, in partnership with ONPHA, has customized this course to meet both new province-wide RGI administration requirements as well as local rules and processes set out by the City of Toronto, as Service Manager.

Additional course launches are planned for January, March and May 2022.
 
 


Who should take the course:

This course is a requirement for all new staff of City of Toronto social housing providers (co-ops and non-profits) who are responsible for any portion of administering the rent-geared-to-income program. It may also be recommended or required for other staff who have been identified by their housing provider or the City as requiring additional training. 



Learning objectives

This course will teach you the how-tos of RGI administration under the new simplified rules. After completing the course, participants will be able to: 
  • recognize and describe concepts underlying the new, simplified administration of RGI 
  • locate and make effective use of program reference and resource materials, including the City of Toronto's RGI Administration Manual and the Housing Services Act, 2011 and its regulations 
  • assess and verify RGI eligibility, including income requirements and local occupancy standards 
  • identify and correctly execute the main steps of an RGI calculation 
  • identify how and when to implement RGI changes, including understanding what to do when a household becomes ineligible for RGI, or when a household requests a review of a decision
  • prepare proper, timely notifications and communications to RGI households  

Course format

This is an online course that can be completed at your own pace over a period of two months, requiring approximately twenty hours of total study time. The course includes examples, scenarios, and short quizzes to ensure the information presented in each section is reinforced and understood. Throughout the course, learners will have access to a facilitator through a discussion forum.


Consent to share information

This course fulfills the training requirements for all new RGI administration staff within the City of Toronto, and will be reflected in the housing provider's quarterly reports. The Ontario Non-Profit Housing Association (ONPHA) will provide regular updates to the City of Toronto, as Service Manager, regarding enrolment and learners' progress. 


NOTE: 
Through registering for this course, participants acknowledge that information regarding enrolment, learners' progress and contact information will be shared with the City of Toronto. 
 

 


COURSE DETAILS



FORMAT

100% online



DURATION

8 weeks



FLEXIBLE DEADLINES

Self-paced



EFFORT

3-4 hours per week


FEES


This course is being offered at a reduced rate to all Toronto housing providers:

Co-op housing providers: $210 + HST
Non-profit housing providers (ONPHA members): $210 + HST
Non-profit housing providers (non-members): $300 + HST

NOTE: Course registration fees must be paid in full in order to access the course.


Earn a certificate and a digital badge upon completion

SYSTEM REQUIREMENTS

Internet connection Operating systems: Windows 7 or higher, Mac OS X 10.6 or higher. Browser: runs JavaScript Additional requirements: Updated version of Adobe Reader.

How to register
(Non-profit housing providers, non-members) 

You must have an individual ONPHA account and use the username and password associated with that account to register for this course.
 

Already have an account? If you already have an ONPHA account, and you know your username and password, click the button below to proceed with online registration.
 

Don't have an account, or forgot your login?

  1. Email us at education@onpha.org to verify or set up your account.
  2. Once you have your username and password, you can click the button below to proceed with online registration.


Part of a co-op or ONPHA housing member organization?

Click the links below to access registration instructions for:

Space is limited - register today!

The New Simplified World of RGI Administration Toronto

This course is a requirement for all new staff of City of Toronto social housing providers (co-ops and non-profits) who are responsible for any portion of administering the rent-geared-to-income program.

How to register for this course:
  1. Log into the ONPHA website with the existing username and password associated with your ONPHA account. (Don’t have an ONPHA account? Email us at education@onpha.org.)

  2. Click the "Register Myself" or “Register Someone Else” button below.

  3. Proceed to the shopping cart to confirm your registration and payment.
When
10/5/2021 - 12/7/2021
Where
The RGI Course Is Online
Canada

Accessing the course

The course will be available to all registrants as of the listed course start date. On or after the course start date, learners can access the course by:

  1. Logging into the ONPHA website (using the same ONPHA account username and password that you used to register for the course).
  2. Clicking the “My Courses” link at the top right of the ONPHA website.


Additional course information will be sent by email within two weeks of the course start date.

Please note:
Course registration fees must be paid in full in order to access the course.