ONPHA store

Welcome to the ONPHA store. We offer comprehensive guides, handbooks, survey reports, templates, and resource kits designed to help your organization excel in areas like housing administration, maintenance, governance and much more.

Browse and purchase products below, or download our order form to place your order by fax or email.

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This report breaks down wages, salary and benefits information for over 2,000 employees across all levels, from executives and property managers to maintenance and support staff. This essential tool will help you to understand the big picture make-up of Ontario's non-profit housing sector, plus the detailed information you need to attract and retain effective, knowledgeable staff by setting competitive wages, salaries and benefits.

This report is available as a PDF and... Details
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This report provides comprehensive information on the governance of non-profit housing providers across Ontario, from board composition and scope, to decision-making, recruitment, succession planning and more.This essential tool provides original data and identifies key trends that will help you benchmark your practices against comparable organizations within a rapidly changing sector.

This report is available as a PDF and will be distributed by email upon purchase. Details
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This resource kit provides tools to help your board be the best it can be. The 25-minute video and resource binder are useful tools for board orientation. Use the accompanying exercises to bring your board up-to-speed on everything they need to know about governance.

This product is available as a resource binder and DVD and will be distributed by mail upon purchase.

Housing Members: $25+HST
Service Manager Members: ... Details
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This comprehensive handbook is filled with advice and best practices, and includes policies on human rights, accommodation, eviction prevention and emergency planning. Use the policy guidance, templates and sample forms provided to shape your building management and tenant policies.

This product will be distributed by mail on a USB upon purchase.

Housing Members: $60+HST
Regular Price: $200+HST
Service Manager Members: ... Details

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This implementation and training kit will help you understand and meet your obligations under the AODA Customer Service Standard. Use the checklists, sample policies, workbook and video to train managers and the board on implementation requirements. Bring your staff up-to-speed on the requirements with the training workbook and video.

This product is available on CD (PDFs and editable templates) and DVD (videos) and will be distributed by mail upon purchase.
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Do you have asbestos but no Asbestos Management Plan? ONPHA's sample Asbestos Management Plan can help you update or develop your plan to comply with changes to the 2005 legislation regarding asbestos.

This product is available on USB as a Microsoft Word document (with editable templates) and will be distributed by mail upon purchase.

Housing Members: $35+HST
Regular Price: $200+HST
Service Manager Members: ... Details
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Bed Bugs DVD - 'Be Aware' and 'Preparing for Treatment' This video series is an excellent educational tool for housing providers, boards, staff, and tenants. Gain the confidence you need to deal with the bed bug menace using videos that provide information on bed bug habitat and lifecycle, simple unit inspection methods, basic integrated pest management, proper unit preparation, and preventive do's and don'ts.

This product is available on DVD and will be distributed by... Details
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If your organization is funded under the Housing Services Act, you must have a board succession plan. Using this comprehensive, step-by-step tool, learn how to implement a succession plan to meet your responsibilities now and into the future. Everything you need, including easy-to-follow instructions, customizable templates and a handy checklist are all included here on one product.

This product is available on USB (includes PDF documents plus editable templates) and... Details
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Regardless of how big or small the fundraising target, ONPHA's "Creating a Successful Fundraising Campaign" Power Tool puts you on track and keeps you moving towards your fundraising goal. This Power Tool includes easy-to-follow instructions, sample templates and procedures, and a checklist to identify gaps and track success.

This product is available on USB (includes PDF documents plus editable templates) and will be distributed by mail upon purchase.
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This guide is an easy-to-use, practical resource designed to help you create an effective health and safety plan, improve your organization's practices and help to ensure your organization meets its legal obligations under the Occupational Health and Safety Act.

This product is available on USB (includes PDF guide plus editable templates) and will be distributed by mail upon purchase.

Housing Members: $85+HST
Service Manager Members: ... Details
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This handbook is a go-to resource for managing all aspects of human resources in a non-profit housing environment. Included with the handbook are more than 30 easy-to-use samples, templates and checklists, to help save you time and guesswork as you navigate day-to-day or unexpected human resources issues.

This product is available on USB (includes PDF guide plus editable templates) and will be distributed by mail upon purchase.

Housing Members: ... Details
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This comprehensive handbook is designed to help your organization plan and implement building maintenance to support longer building life, minimize costs and resources, and provide tenants and communities with well-maintained, high-quality homes. Put the more than 30 customizable templates into practice immediately to support your work.

This product is available on USB (includes PDF handbook plus editable templates) and will be distributed by mail upon purchase.
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These model by-laws meet the Ontario Not-for-Profit Corporations Act and Housing Services Act requirements, including best practices. The by-laws are applicable to non-profit housing providers previously governed by the Ontario Corporations Act, which was replaced by the Not-for-Profit Corporations Act. Note: While these documents were prepared by a lawyer, they do not replace legal advice.

This product is available electronically (PDF guide plus editable documents) and... Details
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Pests are an age-old problem for even the best-managed non-profit, but the science of pest management is changing. Use ONPHA's Pest Management Handbook to learn the latest strategies to tackle the perennial problem of pests.

This product is available on USB (as a PDF) and will be distributed by mail upon purchase.

Housing Members: $30+HST
Regular Price: $100+HST
Service Manager Members: $50+HST
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As of 2015, head leases between for-profit landlords and non-profit housing providers are considered commercial and are not subject to the standard rights and protections of the Residential Tenancies Act. Use this Sample Commercial Lease and adaptable tools to help you build in the necessary residential protections and access dispute resolution avenues not typically outlined in commercial leases.

This product is available on USB (editable documents) and will be distributed... Details