ONPHA store

Welcome to the ONPHA store. We offer comprehensive guides, handbooks, survey reports, templates, and resource kits designed to help your organization excel in areas like housing administration, maintenance, governance and much more.

Browse and purchase products below, or download our order form below to place your order by fax or email.

Note:

You must be logged into the website with your existing member or partner login credentials to receive the exclusive member or partner price.

New Store Pricing

On July 1, 2019, ONPHA implemented a new membership fee structure. Under the new structure, housing providers may choose either Core or Upgraded Memberships, which determine prices to each item in the store.

Once logged in, Upgraded members have unlimited free access to every item. Prices for other membership types, including core housing members, are indicated.

Are you a core member paying for store items? Talk to us today about upgrading for free access to everything in ONPHA’s store. Contact membership@onpha.org.
 
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This report breaks down wages, salary and benefits information for over 2,000 employees across all levels, from executives and property managers to maintenance and support staff. This essential tool will help you to understand the big picture make-up of Ontario's non-profit housing sector, plus the detailed information you need to attract and retain effective, knowledgeable staff by setting competitive wages, salaries and benefits.

This report is available as a PDF... Details

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This report provides comprehensive information on the governance of non-profit housing providers across Ontario, from board composition and scope, to decision-making, recruitment, succession planning and more. This essential tool provides original data and identifies key trends that will help you benchmark your practices against comparable organizations within a rapidly changing sector.

This report is available as a PDF and will be distributed by email upon... Details

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Do you have asbestos but no Asbestos Management Plan? ONPHA's sample Asbestos Management Plan can help you update or develop your plan to comply with changes to the 2005 legislation regarding asbestos.

This product is available on USB as a Microsoft Word document (with editable templates) and will be distributed by mail upon purchase.

Regular Price: $35+HST
Upgraded Member: $Free
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A customizable template for housing providers to use as a guide for recently elected board members or for people who are considering running for the board of directors. This easy-to-adapt template includes an outline of roles and responsibilities, customizable key management policies, sample board calendars, and more!

This handbook is available as an MS Word document and will be distributed by email upon purchase.

Upgraded Member: FREE... Details

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This comprehensive suite of resources is designed to strengthen key competencies in governance and the planning, oversight, and administrative foundations of non-profit housing providers. Learn the pillars of good governance with practical, self-directed assessments and focused exercises. These resources can be used to train new board members, build the skills of an existing board, and assist with key board activities such as policy development, annual general meetings, board... Details

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A set of comprehensive and customizable documents to help board members amend bylaws based on the requirements of the Ontario Not-for-Profit Corporations Act (OCA) and the Housing Services Act (HSA). The sample bylaws come with an accompanying guide, including information on what sections of the bylaws will change once the Ontario Non-Profit Corporations Act comes into effect and the OCA no longer applies.

This bundle is available as a package MS Word templates... Details

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This practical kit will help you develop and implement strategic planning activities that will ensure the sustainability and effectiveness of the organization in the future. It includes: ONPHA's Governance and Corporate Practices Handbook, our Governance Essentials Workbook, and the Strategic Planning Toolkit. This suite of resources can be used to develop a strategic plan and strengthen the board's governance skills to meet the challenges of the future.

This bundle ... Details

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This collection of guides and sample tools will help you develop and implement a succession plan for the renewal and sustainability of your board. It includes: ONPHA's Succession Planning Toolkit, Board Orientation Handbook, and our Recruitment, Orientation, Training, and Succession Handbook. This suite of resources supports boards with recruitment and training of new members, and guides you in the development of a succession plan.

This bundle is available as a... Details

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This template is intended to act as a model for non-profit housing providers implementing a smoke-free policy. Adapt this document to suit your organization and use it as the basis for your own smoke-free policy.

This document is available electronically (PDF) and will be distributed by email upon purchase.

Regular Price: $175+HST
Upgraded Member: $Free
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Regardless of how big or small the fundraising target, ONPHA's "Creating a Successful Fundraising Campaign" Power Tool puts you on track and keeps you moving towards your fundraising goal. This Power Tool includes easy-to-follow instructions, sample templates and procedures, and a checklist to identify gaps and track success. This product is available on USB (includes PDF documents plus editable templates) and will be distributed by mail upon purchase. Regardless of how big or... Details

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This template is intended to act as a model for non-profit housing providers implementing a cannabis cultivation policy. Adapt this document to suit your organization and use it as the basis for your own cultivation policy.

This document is available electronically (editable document) and will be distributed by email upon purchase.

Regular Price: $175+HST
Upgraded Member: $Free
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This suite of resources is designed to support community housing providers through the difficult reality of what to do when a tenant passes away in their unit. Be equipped with everything you need to know about the legal requirements, precautions, and best practices when dealing with the death of a tenant. You will also have access to a customizable Deceased Tenant Policy that you can complete and implement to formalize your organization's process.

This document is... Details

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This comprehensive handbook is designed to help housing providers and their staff understand the fundamentals of financial oversight, policies and processes, and is sure to become your organization's go-to resource to build financial literacy and understanding across your organization.

When you purchase the handbook, you'll also receive more than 20 customizable templates to support your work. The handbook and accompanying resources are available on USB and will be... Details

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This comprehensive handbook provides guidance in the key elements of great governance. It is designed to act as a foundational resource that covers everything from board responsibilities, policy development and committee work, to succession planning and board development. It includes samples, case studies, templates, and applicable legislation tailored specifically to non-profit housing providers.

This document is available as a PDF and will be distributed by email ... Details

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This guide is an easy-to-use, practical resource designed to help you create an effective health and safety plan, improve your organization's practices and help to ensure your organization meets its legal obligations under the Occupational Health and Safety Act.

This product is available on USB (includes PDF guide plus editable templates) and will be distributed by mail upon purchase.

Regular Price: $200+HST
Upgraded Member:... Details
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This handbook is a go-to resource for managing all aspects of human resources in a non-profit housing environment. Included with the handbook are more than 30 easy-to-use samples, templates and checklists, to help save you time and guesswork as you navigate day-to-day or unexpected human resources issues.

This product is available on USB (includes PDF guide plus editable templates) and will be distributed by mail upon purchase.

Regular Price: ... Details
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This comprehensive handbook is designed to help your organization plan and implement building maintenance to support longer building life, minimize costs and resources, and provide tenants and communities with well-maintained, high-quality homes. Put the more than 30 customizable templates into practice immediately to support your work.

This product is available on USB (includes PDF handbook plus editable templates) and will be distributed by mail upon... Details

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This handbook provides an overview of roles and responsibilities for directors and committees, along with sample tools to support good governance practices and practical guidance on procedure development and board renewal. These practical and hands-on tools will help you recruit, orient and train new board members while developing sustainable succession planning processes over time.

This document is available as a PDF and will be distributed by email upon... Details

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This guide serves as practical reference on how to hold effective and efficient board meetings and provides best practices on managing procedures and handling group conflict. With tips and samples for standard board activities and a self-assessment tool to build meeting participation competencies, this resource will help you run meetings more smoothly.

This document is available as a PDF and will be distributed by email upon purchase.

Upgraded... Details
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As of 2015, head leases between for-profit landlords and non-profit housing providers are considered commercial and are not subject to the standard rights and protections of the Residential Tenancies Act. Use this Sample Commercial Lease and adaptable tools to help you build in the necessary residential protections and access dispute resolution avenues not typically outlined in commercial leases.

This product is available on USB (editable documents) and will be... Details

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This sample occupancy agreement is designed for transitional housing providers who are exempt from the Residential Tenancies Act, 2006. Customize it to reflect the terms you want occupants to agree to when living in your housing and receiving your support services.

Includes: Instructions, sample occupancy agreement, and appendixes on rules, services, fees, unit rules and disputes.

Note: This product is available on USB (or electronically... Details

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This template is intended to act as a model for non-profit housing providers implementing a smoke-free policy. Adapt this document to suit your organization and use it as the basis for your own smoke-free policy.

This document is available electronically (editable document) and will be distributed by email upon purchase.

Regular Price: $175+HST
Upgraded Member: $Free
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An instructional manual to design and facilitate your strategic planning process. This toolkit outlines all the steps in the development process and helps build your team's capacity to create an effective strategic plan. It includes easy-to-use checklists, and a series of practical tools and samples that will help you to create and implement a strong vision and business plan for the organization.

This document is available as a PDF and will be distributed by email... Details

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An instructional manual to help you create and implement a board succession program. It includes guidance on: demonstrating good governance, creating structure, preparing to recruit, actively recruiting, and retaining current and new directors. This comprehensive toolkit will help your board tackle the critical steps of succession planning and provides the tools and templates you need to successfully renew your board.

This document is available as a PDF and will be ... Details

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Create a professionally-designed tenant handbook using a resource that can be fully customized to reflect your organization. Provide tenants with crucial information on how to pay rent, RGI calculations, contact information for your organization and local services, an outline of the lease agreement, organizational policies and much more. Follow the instructions to easily edit and format the handbook to suit your needs.

This product is available electronically (as an... Details